Privacy Policy

Last Updated: August 27, 2025The Privacy Policy of Bhagyaratna Astrotech LLP outlines our practices regarding the collection and use of your personal information.

This Privacy Policy describes how Bhagyaratna Astrotech LLP (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website. It also covers purchases of our products or use of our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

1. Who We Are

Our legal entity is Bhagyaratna Astrotech LLP. Our website address is: https://bhagyaratna-astrotech.com.

2. Information We Collect and Why We Collect It

We collect information about you during the checkout process on our store, through contact forms, and as you interact with our site. This information is essential for providing our services, processing your orders, and improving your experience.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection and prevention. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Purchases, Contact Forms & Account Information

When you purchase from us or submit a contact form, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We use this information for purposes, such as, to:

Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraudulent transactions.
Set up your account for our store or learning portal.
Comply with any legal obligations we have, such as calculating taxes.
Improve our store offerings.
Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number. This information will be used to populate the checkout for future orders.

Cookies

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly and more securely. They also provide a better user experience and help us understand how the website performs.

Functional Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Content Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We do not sell your personal data. We share information with third parties who help us provide our orders and store services to you; for example:

Payment Processors: We accept payments through secure third-party gateways such as PayPal and Stripe. When processing payments, some of your data will be passed to these gateways. This includes information required to process or support the payment, such as the purchase total and billing information. Please see the respective privacy policies of these gateways for more details.
Spam Detection: Visitor comments may be checked through an automated spam detection service.
Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.

4. How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
User Accounts: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Order Information: We will store order information (such as your name, email address, and billing/shipping addresses) for a period of 7 years for tax and accounting purposes.

5. What Rights You Have Over Your Data

In line with international data protection standards, you have certain rights with respect to your personal data.

Right to Access: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. This includes any data you have provided to us.
Right to Rectification: You have the right to request that we correct any inaccurate personal data we hold about you.
Right to Erasure (Right to be Forgotten): You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes such as order information for tax records.
Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [Your Privacy Email Address, e.g., privacy@bhagyaratna-astrotech.com].

6. Where Your Data Is Sent

Our website is hosted on servers that may be located around the world. By using our services, you consent to the transfer of your data to these servers. Visitor comments may be checked through an automated spam detection service located outside of your home country. We ensure that all data transfers comply with legal requirements and that your information remains protected to the standards described in this policy.

7. Data Security

We take the security of your data very seriously. We use a variety of security measures to maintain the safety of your personal information. This includes SSL (Secure Sockets Layer) technology to encrypt data during transmission and secure server environments. Access to your personal information is restricted to those employees or third parties who need to know that information. They are subjected to strict contractual confidentiality obligations.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.

9. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Your Contact Email Address] or by mail using the details provided below:

[Registered Office: Bhagyaratna Astrotech LLP. Ashok Niloy, 77 Vivekananda Road, Barasat, Kolkata 700124. INDIA. Email: contact@bhagyaratna-astrotech.com Phone: +91 917 8907 558 (Mon-Fri 10 am to 5 pm India Time)]

Home Page